137 lines
5.0 KiB
Markdown
137 lines
5.0 KiB
Markdown
# La Burbuja — Pricing System Prompt
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## Business context
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La Burbuja is a laundromat in Santa Catarina, Nuevo León (Monterrey metro). It operates three service lines: self-service, drop-off (encargo), and dry cleaning (tintorería). The POS system must handle all three with distinct pricing logic.
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---
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## Machine inventory
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| Machine ID | Type | Service line | Notes |
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|---|---|---|---|
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| Lavadora 1–12 | LG WM22VV2S6R combo (washer + dryer stacked) | Self-service | Client-facing, coin/app activated |
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| Lavadora 13–15 | LG WM22VV2S6R combo | Drop-off (encargo) | Staff-operated, back room |
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| Lavadora 16 | XL combo (larger capacity) | Edredones / bulky items | Staff-operated, back room |
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---
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## Service line 1: Self-service (autoservicio)
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**Pricing model:** Fixed price per cycle. Customer activates machine directly.
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| Service | Price (MXN) | Duration | Machine |
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|---|---|---|---|
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| Wash | $45 | 50 min | Lavadora 1–12 |
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| Dry | $45 | 50 min | Lavadora 1–12 |
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- **Total per load:** $90 (wash + dry)
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- **Payment methods:** Cash (coin changer), card, app (future)
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- **Detergent/softener:** Included in price OR vending machine add-on (TBD)
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---
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## Service line 2: Drop-off / encargo
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**Pricing model:** Per-kilogram, with minimum charge. Staff weighs intake, calculates price, activates machine at that price.
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| Parameter | Value |
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|---|---|
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| Price per kg | $33 MXN |
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| Minimum charge | $120 MXN (~3.6 kg) |
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| Service includes | Wash + dry + fold |
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| Turnaround | 24 hours standard |
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### Activation logic
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1. Staff receives customer's bag
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2. Weigh on scale → get weight in kg
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3. Calculate: `price = max(weight × $33, $120)`
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4. Enter calculated price in POS activation field
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5. Activate encargo machine (Lavadora 13–15) at that price
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6. Price recorded in POS = actual revenue for that order
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### Simulated weight (pre-scale)
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Until a physical scale is purchased/connected, the system can generate a simulated weight for testing purposes:
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- Random weight between 1–10 kg (uniform distribution)
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- Display simulated weight to staff for confirmation
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- Staff can override manually
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- Flag all simulated-weight transactions for later reconciliation
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### Edredones / bulky items (Lavadora 16 — XL)
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**Pricing model:** Fixed price per item (premium, not per-kg).
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| Item | Price (MXN) | Notes |
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|---|---|---|
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| Edredón individual | $150 | Single/twin comforter |
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| Edredón matrimonial | $180 | Queen size |
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| Edredón king | $200 | King size |
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| Cobija gruesa | $120 | Heavy blanket |
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| Almohada (par) | $80 | Pillow pair |
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- These are drop-off only (staff-operated)
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- Machine activated at the fixed item price
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- If customer brings multiple items, sum the individual prices
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---
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## Service line 3: Dry cleaning / tintorería
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**Pricing model:** Per-piece, fixed price by garment type. This is a future service line — prices are estimates based on Monterrey market research and will be confirmed before launch. Dry cleaning will likely be outsourced to a partner tintorería initially, with La Burbuja acting as a drop-off/pick-up point and adding a margin.
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### Estimated price list (MXN)
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| Category | Item | Estimated price |
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|---|---|---|
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| **Básico** | Camisa / blusa | $65 |
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| | Pantalón | $65 |
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| | Falda | $65 |
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| | Suéter / sudadera | $75 |
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| **Formal** | Saco | $80 |
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| | Traje 2 piezas | $150 |
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| | Traje 3 piezas | $200 |
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| | Corbata | $55 |
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| | Chaleco | $65 |
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| **Vestidos** | Vestido sencillo | $100 |
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| | Vestido de noche | $150 |
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| | Vestido con aplicaciones | $200 |
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| **Abrigos** | Chamarra ligera | $100 |
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| | Chamarra gruesa / pluma | $180 |
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| | Abrigo / gabardina | $130 |
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| **Hogar** | Mantel (pieza) | $60 |
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| | Juego de sábanas | $80 |
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| | Cortinas (por metro) | $50 |
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| **Especial** | Tenis / zapatos | $120 |
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| | Vestido de novia (consultar) | $500+ |
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### Operational notes
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- Turnaround: 48–72 hours (dependent on outsource partner schedule)
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- Minimum order: 3 pieces or $150 MXN
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- Urgent service (24 hrs): +50% surcharge
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- Items received with visible stains: customer notified, desmanchado quoted separately
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- Items received on hangers with plastic cover (cubre polvo)
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---
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## Pricing summary by service line
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| Service | Pricing logic | Who operates | Where |
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|---|---|---|---|
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| Self-service | Fixed per cycle ($45 wash / $45 dry) | Customer | Main floor, Lavadoras 1–12 |
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| Drop-off (ropa) | Per-kg ($33/kg, min $120) | Staff | Back room, Lavadoras 13–15 |
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| Drop-off (edredones) | Fixed per item ($120–$200) | Staff | Back room, Lavadora 16 XL |
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| Dry cleaning | Fixed per piece ($55–$200+) | Staff (outsourced) | Reception at cashier |
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---
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## Future considerations
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- **Loyalty / frequency discounts:** e.g., 10th wash free, or bulk kg discount for encargo regulars
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- **Express encargo:** 4-hour turnaround at +30% premium
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- **Detergent upsell:** premium detergent/softener options at $15–25 per dose via vending
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- **Scale integration:** digital scale connected to POS for automatic weight → price calculation
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- **Seasonal pricing:** edredón wash promotions in spring/fall (seasonal demand spikes) |